Subscription Refund

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Avatar of Roaqi

i bought a free 1 week subscription and end of the week automatically had been bought 1 year subscription without my permission. i want money refund please.

Avatar of justbefair

Yes. To get a refund, you need to contact Support through the AI links on its page.

https://chess.com/support

Avatar of Roaqi

i already sent a request but it says it may take 1-3 day. tomorrow is last day of the 1 month deadline will it be a problem or nah?

Avatar of Martin_Stahl
Roaqi wrote:

i already sent a request but it says it may take 1-3 day. tomorrow is last day of the 1 month deadline will it be a problem or nah?

That won't be an issue

Avatar of Roaqi

alright tysm

Avatar of Prgrmty

Hello!
I just bought a membership, But I regretted it instally, because I didin't know it will charge me for the whole year. I just purchased it a few minutes ago, but I would like to cancel it, and request a refund respectfully. Please help me solve this, thank you very much, and apologies for the inconveniences.

Avatar of justbefair
Prgrmty wrote:

Hello!
I just bought a membership, But I regretted it instally, because I didin't know it will charge me for the whole year. I just purchased it a few minutes ago, but I would like to cancel it, and request a refund respectfully. Please help me solve this, thank you very much, and apologies for the inconveniences.

https://chess.com/support

When it asks what you are looking for, answer "billing" and "refund".