Summer Sale Doesn't Show for Current Premium Members

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guitarizt

I see the half off summer sale when not logged in for 60/r. When I login and go to pay, it goes to 120/yr. It's sketchy to have it show one price then it switches to the normal price after I login right before I'm about to pay.

I'm on platinum and trying to pay for diamond, so it doesn't work for upgrading. I messaged support through the ai bot a couple of days ago, but I'm not sure if it went through.

It's really annoying to have the bait and switch tactic which I'm sure is just an oversight, but also that premium members don't get half off. And the lack of support. It's been radio silence.

Martin_Stahl
guitarizt wrote:

I see the half off summer sale when not logged in for 60/r. When I login and go to pay, it goes to 120/yr. It's sketchy to have it show one price then it switches to the normal price after I login right before I'm about to pay.
I'm on platinum and trying to pay for diamond, so it doesn't work for upgrading. I messaged support through the ai bot a couple of days ago, but I'm not sure if it went through.
It's really annoying to have the bait and switch tactic which I'm sure is just an oversight, but also that premium members don't get half off. And the lack of support. It's been radio silence.

Did the Support tool say you would be contacted?

guitarizt
Martin_Stahl wrote:
guitarizt wrote:

I see the half off summer sale when not logged in for 60/r. When I login and go to pay, it goes to 120/yr. It's sketchy to have it show one price then it switches to the normal price after I login right before I'm about to pay.I'm on platinum and trying to pay for diamond, so it doesn't work for upgrading. I messaged support through the ai bot a couple of days ago, but I'm not sure if it went through.It's really annoying to have the bait and switch tactic which I'm sure is just an oversight, but also that premium members don't get half off. And the lack of support. It's been radio silence.

Did the Support tool say you would be contacted?

It said it'd pass the msg along to a human and it'd take 1-4 days which is pretty crazy for premium members.

Max1679
But I can see it