szkatpl wrote:
Hello, is there any support team congestion right now? I completely understand that it's still christmas/ new year time, but I wrote like 3 or 4 tickets over last week and didn't get any answer besides auto-reply email. I truly don't mean to be rude, just curious.
TIA, Kacper
During the holidays there were staff off and increased ticket loads, so it may take longer than expected for a response.
Hello, is there any support team congestion right now? I completely understand that it's still christmas/ new year time, but I wrote like 3 or 4 tickets over last week and didn't get any answer besides auto-reply email. I truly don't mean to be rude, just curious.
TIA, Kacper