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Just now I was playing a live game of chess, when during my turn the app (or a bug or whatever) randomly surrendered me. I was ahead in points, and couldn't have done it by accident, as I should have accessed a menu to surrender first (in fact I wasn't even touching the screen of my iPad). This loss cost me 11 points on my rating! How did this happen, and how can I get my points back?! Did anyone else encounter this problem?
Since my last post, this has happened a SECOND time, and I lost 10 points again! I can post screenshots of the position I was in if necessary. I'd reeeaallly appreciate is this bug was fixed, and I'd like to get my points back as well, but maybe that's too much to ask.
We're aware of this issue and are very sorry that this happened. We're working our hardest and fastest to get this fixed ASAP.
Please bear with us while we do this and again, we're very sorry that this happened.
Thx for the fast reaction! Good luck patching things up. Can you perhaps post here when the problem is fixed?
The problem has now been fixed.
why do they call the rooks a pig?
by GreenCastleBlock 2 minutes ago
ALGERIANS NEVER DIE
by Pawnpusher103 3 minutes ago
10/23/2016 - One And Done
by Laki_97 4 minutes ago
This is always a fun to do when your opponent don't resign
by Evergreen_Soul 8 minutes ago
Why do people get chess.com to socialize?
by BronsteinPawn 9 minutes ago
Is playing chess otb as useful/more useful than reading books??
by alexandercherkashyn 10 minutes ago
by final_wars_warlord 14 minutes ago
Post your best miniatures here
by DaveyJones01 14 minutes ago
Thoughts on people who illegally download chess books?
by 0110001101101000 16 minutes ago
G Butterman Chess Board
by RussBell 17 minutes ago
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