Since my last post, this has happened a SECOND time, and I lost 10 points again! I can post screenshots of the position I was in if necessary. I'd reeeaallly appreciate is this bug was fixed, and I'd like to get my points back as well, but maybe that's too much to ask.
Surrender bug
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We're aware of this issue and are very sorry that this happened. We're working our hardest and fastest to get this fixed ASAP.
Please bear with us while we do this and again, we're very sorry that this happened.
Thx for the fast reaction! Good luck patching things up. Can you perhaps post here when the problem is fixed?
The problem has now been fixed.
Great!
Dec 5, 2019
0
#7
the problem has been fixed?
i lost a game by surrender which i didn't a few minutes ago.
and it's so annoying!
yeah, same thing happend to me three times today, several times for the last past days also. I didn't care all that much, but it kinda've got annoying. Not the fact of losing points, but due to the fact of dissatisfaction of sports interest. I get it, low elo scrub points don't matter that much, but we have feelings too and have strive to win. And when the end game is snatched away from you by this kinda stuff, it really makes you lose all interest for the game, while chess is such an enjoyable sport
I got the same issue today, so sad
It just happened to me too with the enemy only having his king. So sad
Hello,
Just now I was playing a live game of chess, when during my turn the app (or a bug or whatever) randomly surrendered me. I was ahead in points, and couldn't have done it by accident, as I should have accessed a menu to surrender first (in fact I wasn't even touching the screen of my iPad). This loss cost me 11 points on my rating! How did this happen, and how can I get my points back?! Did anyone else encounter this problem?
Regards