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Suspension

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RudyRayMoore
Hey Chess.com, I've not been able to play chess online for sometime now. I create a challenge and it finds an opponent but loads for eternity , I wonder what it's about... Have I been suspended for playing too much chess??? Please I need help!!
Martin_Stahl

If you are on iOS, you need to update the app to 3.6.14 or newer.

RudyRayMoore
The app is updated... I think it's my iOS that needs to be updated .. Cz there have been notifications for an upgrade of my iOS and I've never paid attention to it
Martin_Stahl

Well, that issue should not exist in that version. You can meesage @alex if you are on 3.6.14 or newer. The iOS version may also need update but I can't say for sure.