Tactics Trainer Bug

I'm using Linux Debian 7 with Google Chrome 29.0

Whenever I make a correct move on a puzzle that is longer than 1 move the position resets itself to the initial position of the puzzle, sometimes keeping the piece that I moved on the square that I moved it to. I can refresh the page to get a new puzzle, and it won't affect the total number of puzzles I'm allowed to solve. This bug usually happens on the first puzzle I attempt for the day. If the puzzle is a 1 move puzzle, whether I get it right or wrong will behave correctly (though I believe it may still reset the position, can't remember on that) in updating my tactics trainer.

Is it possible that you're clicking the piece you just placed before the computer gets a chance to make a move?  

No. As far as I can recall, it happens on the first move that I make, and I always wait for the computer to make the move before I do anything.

The next time you see it happen would it be possible for you to copy the link to the tactic so I can test it? Thanks for your help!

It did it again on the last of the 3 problems though it didn't say whether I was right or wrong, but did the reset with the last piece on the new square that I placed it. I will be sure to do this next time it happens.

I'm having a very similar problem with tactic's trainer. I'll click on the a piece that I've anticipated has the next move and the entire tactic will reset and freeze. It's possible that that piece is also the one I just moved. @jac1yn is this a known issue? If so, that's lamentable, since TT is timed and I want to move as quickly as possible.

Thanks,

Adam

Yes, I have a problem with it from time to time also. It seems to happen if I accidently "flick" the piece, or maybe double-click it, I'm not sure what. The upshot is that the computer knows where I moved it to, but the image does not update, and it won't take subsequent moves. I'll try to get a screen shot next time it happens.

I believe this one was one of the problems where toward the end where I finished it correctly and it would reset with the piece I moved last stayed on the square that I moved it to.

http://www.chess.com/tactics/?id=40450

I clicked on the attempt to solve link after I already solved it before and it seemed to work fine that time.

i have a paid gold membership but i only get 3 tactics problems a day?  can anyone help

does chess.com have a phone number

Well something is clearly amiss Vistawoods.  If you truly were a gold member, then you'd have a little gold star next to your name.  No phone # but here's a link to file a ticket:

http://support.chess.com/Tickets/Submit

@epymetheus- Sorry you're having issues! That is a known problem and it will be fixed. The issue happens when you click a piece prior to the computer making its next move, but after you've already moved a piece. 

Do I understand correctly that the OP's problem has not yet been solved?

That's a pity, as I experience the same issue, and my TT rating is in free fall, as I have been refreshing the page until I had three unsolved puzzles per day. Some weeks ago, problem has occurred occasionally, but now every single puzzle I solve resets itself, apart from the one-movers, as with the OP.

I have been using both Linux and Windows7x64, Firefox 24, Chromium 29, but TT behaved the same in each case. Would be great if this could be solved.

Hi together,

I experience the same problem KingBishop101 described in the first post. Since all the entries are rather old I wonder wether there is a solution to this problem that I might have missed? My machine is running on Win7 and I am using the latest Firefox as a browser.

The bug first showed up a few weeks ago and now it seems to happen more often - like every third or fourth puzzle. Obviously, that bug is very annoying because it only occurs after you put some thought into a solution and make a move. If the bug occurs, all time spent into that puzzle was worthless - you neither see wether your solution is correct nor do you get (or lose) rating points.