Hello everyone,
As of this year, I closed all the accounts I used in the past and opened a new account. I used it until today, but I just received an email like this.
Account: IsmailTurut
https://i.hizliresim.com/7kfiw0a.jpg
Let me riefly summarize the content of the email for you in English.
"Your account has been closed due to fair play rules.
Create a new user below to resolve this violation and continue playing. Your friends and league will be transferred to that account."
When I clicked on the link content, there was a phrase saying multiple account usage or something similar.
I have never used multiple accounts while using this account. I kindly request you to inform me more about this issue and provide me with the evidence you have.
Thank you in advance.
Fair play closures are not usually due to multiple accounts.
https://support.chess.com/en/articles/8568369-what-do-i-need-to-know-about-fair-play-on-chess-com
Hello everyone,
As of this year, I closed all the accounts I used in the past and opened a new account. I used it until today, but I just received an email like this.
Account: IsmailTurut
https://i.hizliresim.com/7kfiw0a.jpg
Let me riefly summarize the content of the email for you in English.
"Your account has been closed due to fair play rules.
Create a new user below to resolve this violation and continue playing. Your friends and league will be transferred to that account."
When I clicked on the link content, there was a phrase saying multiple account usage or something similar.
I have never used multiple accounts while using this account. I kindly request you to inform me more about this issue and provide me with the evidence you have.
Thank you in advance.