This Game abruptly ended saying that I abandoned the game, but I was still online!

So I played a Rapid game and immediately the game ended saying I lost this game because I abandoned the game, but I didn't because I was still online and on that game. Can somebody please tell me why it ended like this when I was still online. Thank you very much.

The game is below

https://www.chess.com/game/live/141102750978

It means you got disconnected from the Live server process. It doesn't necessarily mean your connection went completely down.

You might check out following to minimized connection related issues.

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues

Thank you

Yes this happened to me before, I contacted the chess.com team and they said it was due to connectivity issues but they gave me the rating points back as a one time exception.

Yeah, watching chess videos on YouTube, sometimes when people are recording a live game their opponent gets disconnected. Usually they come back, because it's a connectivity issue with either Chess.com or the internet in general.

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