Unfair restriction

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Avatar of FanquesFair

I don´t understand why I am being punished systematically for the last days at chess.com . It happened that my connection falls sometimes, but I do not disrespect opponents and never avoid resigning when the game is lost.

Avatar of Richard

Hi FanquesFair,

It may be that your connection may be limited. Which device are you using a Desktop/Laptop/Tablet/Phone? And which web browser do you use?

Also can you please ensure you are not downloading any files or streaming any media (music/videos) etc. While playing live chess.

 

The fair play policy can be viewed here: https://support.chess.com/customer/portal/articles/1444922-fair-play-policy

To imporve the lag issue please review this FAQ: https://support.chess.com/customer/portal/articles/1444918-my-internet-connection-is-fine---why-am-i-getting-disconnects-

Thanks

Regards

Hydra

Avatar of KhelSangSakhi
FanquesFair wrote:

I don´t understand why I am being punished systematically for the last days at chess.com . It happened that my connection falls sometimes, but I do not disrespect opponents and never avoid resigning when the game is lost.

You justt aborted our game bcs I'm having lower elo than yours which is not a sportsmanship! I've reported you just like others do.

Avatar of Guest4222494142
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