Upgrade to the newly-introduced Gold Member

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Avatar of AxMax1

Hi,

I have been a gold member for some years, and next renewal is April 2023. I see that chess.com changed the Gold member specs to, among other things, include unlimited puzzles, but also an increase in price. 

I paid the annual fee for the the "old" gold membership. Now I want to upgrade to the new one, but then I should only need to pay the difference between the old annual gold membership fee and the new one, right?
How would I go about doing this?   

Thanks,

Axel

Avatar of Martin_Stahl
AxMax1 wrote:

Hi,

I have been a gold member for some years, and next renewal is April 2023. I see that chess.com changed the Gold member specs to, among other things, include unlimited puzzles, but also an increase in price. 

I paid the annual fee for the the "old" gold membership. Now I want to upgrade to the new one, but then I should only need to pay the difference between the old annual gold membership fee and the new one, right?
How would I go about doing this?   

Thanks,

Axel

 

You should open a ticket with support and they should be able to help.

https://support.chess.com/article/346-contact-us