Derivatix wrote:
Hi all! I bought the Gold Membership via the Apple store at the beginning of January and would like to upgrade. How do I do that? It looks like I will be debited the full yearly amount, but since I bought Gold not long ago, the upgrade should be much less. Via the website I cannot upgrade as I initially bought via the ipad app. Any help?
Thanks!
Thanks!
You might ask support directly, though they have a backlog of tickets so it may take 7-10 days to get to it.
On the website, you get a credit based on your remaining membership value and it's considered a new subscription, but that may not be how it works from the app store standpoint.
https://support.chess.com/article/346-contact-us
Thanks!