upgraded to platinum but not getting perks - Chess Forums

Mar 13, 2025

0

#1

I upgraded to a platinum membership but I don’t seem to be getting the unlimited analysis or puzzles, it still prompts me to upgrade.

I tried logging out and back in and I also tried resetting the app and nothing.

Winston1234e

Mar 13, 2025

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#2

Contact Support, it doesn't show up on your profile either

Archiejesse

Mar 13, 2025

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#3

Is there a way to not talk to Ai? It’s stuck on a loop and I am not getting anywhere.

Archiejesse

Mar 13, 2025

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#4

Also the thing is bugged and it won’t let me type in my email when it prompts for it.

AmericanChadAGC

Mar 13, 2025

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#5

try to DM staff, @Martin_Stahl or @Wind

Martin_Stahl

Mar 13, 2025

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#6

Archiejesse wrote:

Also the thing is bugged and it won’t let me type in my email when it prompts for it.

You should be able to submit without an email