upgraded to platinum but not getting perks

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Avatar of Archiejesse
I upgraded to a platinum membership but I don’t seem to be getting the unlimited analysis or puzzles, it still prompts me to upgrade.

I tried logging out and back in and I also tried resetting the app and nothing.
Avatar of Winston1234e

Contact Support, it doesn't show up on your profile either

Avatar of Archiejesse
Is there a way to not talk to Ai? It’s stuck on a loop and I am not getting anywhere.
Avatar of Archiejesse
Also the thing is bugged and it won’t let me type in my email when it prompts for it.
Avatar of AmericanChadAGC

try to DM staff, @Martin_Stahl or @Wind

Avatar of Martin_Stahl
Archiejesse wrote:
Also the thing is bugged and it won’t let me type in my email when it prompts for it.

You should be able to submit without an email