Bro listen to crimson heart worked for me
9 years later and this bug still hasnt been fixed. chess.com is a disgrace
If there is a live session in the database, it won't let you change. Log off, log on, and immediately change the username.
click" home" to reset things
Thanks. I manually reloaded multiple times and it didn't work but this did.
So the solution that worked for me is the following:
------Do the steps in order-----------
1. You go to the Home page
2. On the Right-hand side of the page, up words, click on the gear icon and select ''Profile''
3. scroll until you reach down of the page on the right-hand click Manage account it will be as a hyperlink in small font
4. Scroll down write your email by at this section ''Confirm Your Identity'' and then ''Enter the text from image above''
5. click confirm identity
6.click manage my data
7. write your email by at this section ''Confirm Your Identity'' and then ''Enter the text from image above'' same as step no.4 and ''click show my data''
8. You will find Username: XXX (your actual username)XXXXX Change, click change
9. change it and wish me luck in my exams
I've tried everything posted here, including pause/stop/vacation option, and still can't change the friggin' username. It just doesn't work, every time I get that error that I'm logged on live chess while I'm definitely not.
What the hell is wrong with this site? And - assuming that this works for some people - why allow only *one* name change?
you had this issue in 2013, and im having it ten years later. this site is steaming garbage
This is how i fixed:
I had an upcoming event in one of my clubs, I left that club then i was able to change username