Recently, I saw an ad for the Vietnam Training Chess Club (VTCC) so I joined. My bio is written in Vietnamese but I spoke English to them without any doubt. I joined that club to see their treatments for my friends. I found out that they were fool admin teams, they treated nicely for me first then always found my smallest mistakes or made mistakes to mute me. They swear me, tease me. Finally, they found out that I was a Vietnamese user and they took a shot and posted it on a club to yell at me. How can I report to them, I want that stupid club to close as soon as possible.
You could report the individual admins
https://support.chess.com/en/articles/8562517-how-do-i-report-someone
However, most club activities are not strictly monitored or actioned by staff unless there's a major TOS violation. Generally, if a club isn't a good fit for someone it's recommended to quit the club and find a better one
Recently, I saw an ad for the Vietnam Training Chess Club (VTCC) so I joined. My bio is written in Vietnamese but I spoke English to them without any doubt. I joined that club to see their treatments for my friends. I found out that they were fool admin teams, they treated nicely for me first then always found my smallest mistakes or made mistakes to mute me. They swear me, tease me. Finally, they found out that I was a Vietnamese user and they took a shot and posted it on a club to yell at me. How can I report to them, I want that stupid club to close as soon as possible.