Warning message because of chatting during a live chess game

I got a warning message from the site while I was playing a live 15|10 game , during which I was chatting quite a bit with the other player. It was a lovely chat and we were talking about each other's countries while playing. The warning message also stated that I might be kicked/banned. After some more time , I got a pop up that stated my chat has been muted . The other user continued sending messages .
This is quite inconvenient , considering no rules were broken by either side and the chat was a homely one. Why did this happen ? 
What is to be done if two people want to have a chat while playing a casual live game ? 

The site monitors chat for a list of forbidden words.

You must have used one or more of them.

I'm not a fan of this type of moderation; this is pretty much the only gripe i have against this site.

Two consenting adults, during a private game, should be able to engage in whatever sort of conversation they see fit, even if it includes 'bad' words.

I understand the site's worry for abuse, but this could easily be solved by, 1)- the 'disable chat' button which already exists, and 2)- by having an equally as accessible and hassle-free way of immediately reporting someone for verbal attacks (regardless of whether 'bad' words were utilized in them).

These two tools are quite sufficient for keeping things civil in live games -- there is absolutely no need for some robot to be sitting there telling me what i can't say to a friend who i know isn't being offended by the words i'm choosing to employ.  

(And if i'm wrong and they are offended, then they are free to utilize the two aforementioned tools, which would in turn immediately shut me up.)

I agree. And I did not know chats are monitored! Nonetheless, nothing I said was offensive and I used no provocative language or words, of that I am confident. Besides, The other user had no problem with our conversation. I believe one of the admins/moderators should look into this.

Hmmm. I wonder what you said that upset the robots.

On a brighter and less despotic note, it doesn't appear that they monitor the chat in Daily Games (as opposed to Live Games), as i've let the expletives fly plenty of times in them. (Again, in a non-abusive fashion, amongst friends and acquaintances -- i mind my tongue when chatting with folks i don't know so well.)

So, "thanks," i guess, to the Powers That Be, for not withholding our right to consensual 'adult' conversation via every part of the site.

There is nothing despotic about it and it largely works.

I remember the old wild west format on Yahoo Games where people were free to abuse their opponents and how horrified I was when I saw what had been said to my 9 year old girl, then learning to play. 

At least the abusers have to learn to misspell around here.

I got muted once after saying a bad word. I was trying to stop two other people from arguing. I told them their argument was similar to a certain contest.

@ notmtwain:

I admit that "despotic" is a bit strong.  Hyperbole.  Perhaps i should've made my sarcasm more obvious.

And, if you read my first comment, you would see that i am not at all advocating for what happened to your daughter to be allowed -- such abusive behavior is inexcusable, but could be turned off with the quick click of a mouse.

And maybe, with children's accounts, there could even be a function somewhere that would automatically keep everyone muted (except for selected friends that the parent/guardian has okayed).  

But policing everybody's chat is too big of a bandage.

The word used was the common profanity for excrement: as this is in what the autofilter deems to be in the "low range", you received a warning: if you had used the same word again, it would have muted you for 30 minutes - you would still be able to play, but would not be able to chat for time period, so it's not like you get banned from the site entirely for using that sort of language: it's actually quite proportional.

If you use what the autofilter deems to be a "high" range profanity, it takes stronger action: it may mute you immediately, or even kick you out of Live Chess for a period. You will be able to get back in after 30 minutes, and those timeframes also escalate (so if you do the same thing after being muted or banned for 30 minutes, the next one is for 60 minutes and then the next one is even longer, etc).

I believe one of the considerations is that people can't claim ignorance that certain language isn't acceptable here on Chess.com - yes, people can get around it with creative misspelling, but that represents a deliberate choice on their part and therefore something that can be addressed, especially if someone highlights the behaviour by reporting it (which can be done by using the Help --> Report Abuse --> Contact link on most pages on the site)