I have received this message from chess.com
"We have detected that one or more of your recent opponents has violated our Fair Play Policy. As compensation for potentially unfair rating losses, we adjusted your following ratings:
Rapid: 1437 + 12 => 1449"
but when I go to my profile I found it still 1437 what can i do?
Did you play a rapid game after receiving that message? I think the system may only apply the refund to the next game played now.
I have received this message from chess.com
"We have detected that one or more of your recent opponents has violated our Fair Play Policy. As compensation for potentially unfair rating losses, we adjusted your following ratings:
Rapid: 1437 + 12 => 1449"
but when I go to my profile I found it still 1437 what can i do?