Where can I complain

I posted a forum few days back on which a guy left impolite comment. I have tried reporting them but no action has been taken. Should I contact support by writing them? Thank you.

Very rude comment

Your report was certainly reviewed. Not all reports result in a ban.  The user may have been warned. You wouldn't know.

Don't make abuse accusations in the forum.

I am not making accusations, with due respect I was just telling what happened.

What was his comment?  Impolite isn't necessarily abusive or warrants reporting or violation of terms.  What did he say or do or is it that bad you don't want to repeat it?  Just cause someone disagrees or teases isn't really grounds or something you don't like warrant diciplinary conduct.  Just ignore him.  If there is foul language used or threats sure report or have taken down.  Otherwise if guy a clash of personalities or argument just ignore him or argue back.

https://support.chess.com/article/209-how-do-i-report-someone

Report them with your comments on their profile and same for other users if you ever have the same problem. 

Thanks 

Or you can talk to the hand? Being silly.  I know its dated.

Pls.make necessary action regarding the attitude of my opponent, he is angry when he lost the game and accussing me that im cheating him, his name is tamerliniy, thank you admin...hoping for your immediate action, coz i want to learn more and practice my development

Correction jthe the name of my opponent which im complaining his profile name is edited moderator stumpyblitzer

No naming and shaming 

You can just report them 

This isn't the appropriate place for this. Just report them if you have a problem, you shouldn't publicly accuse people.

No naming and shaming and I provided a link on reporting people 

Send them a friend request.