Why am I unable to send messages to some people

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Avatar of Dinoboom51

for some reason it says for two of the people I messaged I can't message their accounts anymore

Avatar of Dinoboom51

it shows this instead of the chat box

Avatar of Martin_Stahl
Dinoboom51 wrote:

it shows this instead of the chat box

They have either blocked you, have their messages set to friends only (if you're not a friend), or have it set to Nobody

Avatar of Dinoboom51

ok

Avatar of Dinoboom51

I can message them now but thank you for your help

Avatar of MrChatty
Dinoboom51 wrote:

it shows this instead of the chat box

You see this box also when you have reached the daily limit of messages, this restriction is removed automatically next day

Avatar of Dinoboom51

oh

Avatar of Dinoboom51

thx

Avatar of Martin_Stahl
MrChatty wrote:
Dinoboom51 wrote:

it shows this instead of the chat box

You see this box also when you have reached the daily limit of messages, this restriction is removed automatically next day

As far as I'm aware, there are no limits on daily messages. There may be some on consecutive messages, which can be seen as spamming.

Avatar of TetrisFrolfChess

I believe you Martin. 👍

Avatar of MrChatty
Martin_Stahl wrote:

As far as I'm aware, there are no limits on daily messages. There may be some on consecutive messages, which can be seen as spamming.

I used to see that blue label "You are currently unable to message with this account" quite often as a free member. I figured out that it appeared if I tried to message more than 5 people per day, even if they messaged me first that day, even if we had already sent dozens of messages each other before. Then I had to wait until next day to be able to message again

Avatar of Martin_Stahl

I know the main reasons for those banners are

  • Member blocked you
  • Member privacy setting is set to Friends only or Nobody and you're not a friend 
  • Sending member has privacy setting to Nobody or Friends only and the recipient isn't a friend 

I tested otherwise and there was no limit to messages that I encountered

Avatar of MrChatty

Well, when I am a free member I keep getting that banner anyway after I send a message to the 6th person for the day, however I can still write to moderators and staff

Avatar of OCTOPUS_d6

If blocked, there is a large red banner across the top which says 'you've been blocked'

Not that I know from first hand experience, mind you ...

Okay, I do! :-)

Avatar of OCTOPUS_d6
Dinoboom51 wrote:

it shows this instead of the chat box

You can also get this message "You are currently unable to message with this account" if YOU have been muted. Not that I know from personal experience.

Okay, I do.

Avatar of kumbphyropul1981

Sometimes this happens if the other person has blocked you or turned off messages from everyone who isn’t on their friends list. I’ve had that on a couple of chess contacts too. In my case, I just sent a quick note through another channel to check. I usually keep things tidy the way I do in whatsapp api, where message settings are super clear, so it’s easy to notice if someone has limited who can reach them.

Avatar of Dinoboom51

I think it was because I messaged like 15 people in the same day