why are my chess insights not updating?

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Avatar of Ldsimons
Martin_Stahl wrote:

Looks like you should be good now.

Mine hasn’t updated in few weeks  at least considering the games it’s showing. I only bought platinum for insights, any clue how I can get it updated 

Avatar of Martin_Stahl
Ldsimons wrote:
Martin_Stahl wrote:

Looks like you should be good now.

Mine hasn’t updated in few weeks  at least considering the games it’s showing. I only bought platinum for insights, any clue how I can get it updated 

 

Yours is good now as well.

Avatar of Martin_Stahl
CHESSGRANDMASTER_REAL wrote:

Also got this issue, has been over 48 hours

 

 

Yours should be up to date now.

Avatar of JakeTradesIt

I am also having this problem

Avatar of Romans_5_8_and_8_5

So am I.

Avatar of Martin_Stahl
ShrekChess69420 wrote:

So am I.

 

You don't have a diamond membership. Insights is a diamond only feature.

Avatar of Martin_Stahl
JakeDickson7 wrote:

I am also having this problem

 

Looks like yours is good.

Avatar of GarycH1

I am having this issue as well.

Avatar of Martin_Stahl
GarycH1 wrote:

I am having this issue as well.

 

You haven't played any Live or Daily games. Bot games don't get Insights.

Avatar of misternotricks

I am having the same issue

Avatar of Martin_Stahl
misternotricks wrote:

I am having the same issue

 

Looks like yours is good now.

Avatar of misternotricks

Thanks!

Avatar of GarycH1

Thank you!

 

Avatar of carrotsandhummus

Hey, no rush, my insights are very old and only show 3 games played.

Avatar of Martin_Stahl
carrotsandhummus wrote:

Hey, no rush, my insights are very old and only show 3 games played.

 

That's because you have only played 3 blitz games. You need to switch to Rapid to see those games.

Avatar of LaraHoney

I have the same Problem. I got Diamond yesterday at noon or so.

Avatar of Martin_Stahl
LaraHoney wrote:

I have the same Problem. I got Diamond yesterday at noon or so.

 

Yours is good now

Avatar of LaraHoney
Martin_Stahl wrote:
LaraHoney wrote:

I have the same Problem. I got Diamond yesterday at noon or so.

 

Yours is good now

Thanks a lot 🙏🏻

Avatar of sharggg

Im having the same issue where my insights are only showing a handful of games. Upgraded from platinum to diamond around 4 hours ago

Avatar of Martin_Stahl
sharggg wrote:

Im having the same issue where my insights are only showing a handful of games. Upgraded from platinum to diamond around 4 hours ago

 

It can take a while for games to all run, depending on how many you have. If you've previously had Diamond and Insight had been generated then, it can still take a while for the games played while you didn't have that level to complete. If you don't see anything after 24 hours, repost.