why are my chess insights not updating?

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Ldsimons
Martin_Stahl wrote:

Looks like you should be good now.

Mine hasn’t updated in few weeks  at least considering the games it’s showing. I only bought platinum for insights, any clue how I can get it updated 

Martin_Stahl
Ldsimons wrote:
Martin_Stahl wrote:

Looks like you should be good now.

Mine hasn’t updated in few weeks  at least considering the games it’s showing. I only bought platinum for insights, any clue how I can get it updated 

 

Yours is good now as well.

Martin_Stahl
CHESSGRANDMASTER_REAL wrote:

Also got this issue, has been over 48 hours

 

 

Yours should be up to date now.

JakeTradesIt

I am also having this problem

Romans_5_8_and_8_5

So am I.

Martin_Stahl
ShrekChess69420 wrote:

So am I.

 

You don't have a diamond membership. Insights is a diamond only feature.

Martin_Stahl
JakeDickson7 wrote:

I am also having this problem

 

Looks like yours is good.

GarycH1

I am having this issue as well.

Martin_Stahl
GarycH1 wrote:

I am having this issue as well.

 

You haven't played any Live or Daily games. Bot games don't get Insights.

misternotricks

I am having the same issue

Martin_Stahl
misternotricks wrote:

I am having the same issue

 

Looks like yours is good now.

misternotricks

Thanks!

GarycH1

Thank you!

 

carrotsandhummus

Hey, no rush, my insights are very old and only show 3 games played.

Martin_Stahl
carrotsandhummus wrote:

Hey, no rush, my insights are very old and only show 3 games played.

 

That's because you have only played 3 blitz games. You need to switch to Rapid to see those games.

LaraHoney

I have the same Problem. I got Diamond yesterday at noon or so.

Martin_Stahl
LaraHoney wrote:

I have the same Problem. I got Diamond yesterday at noon or so.

 

Yours is good now

LaraHoney
Martin_Stahl wrote:
LaraHoney wrote:

I have the same Problem. I got Diamond yesterday at noon or so.

 

Yours is good now

Thanks a lot 🙏🏻

sharggg

Im having the same issue where my insights are only showing a handful of games. Upgraded from platinum to diamond around 4 hours ago

Martin_Stahl
sharggg wrote:

Im having the same issue where my insights are only showing a handful of games. Upgraded from platinum to diamond around 4 hours ago

 

It can take a while for games to all run, depending on how many you have. If you've previously had Diamond and Insight had been generated then, it can still take a while for the games played while you didn't have that level to complete. If you don't see anything after 24 hours, repost.