Okay guys for future reference: there is a queue that your games get added to when you sign up. All the games that you played while you were not subscribed to the membership need to be ran through by the computer, so it can take 24 or more hours. Mine took about a day and a half, and they are all there. So just sit tight, it's chugging away at them.
why are my chess insights not updating?
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Apr 7, 2023
0
#83
CoccoBill_fi wrote:
Would I be able to get a bump too? Thanks in advance, appreciated, but one could also say that waiting for several days for a paid service isn't great, investing a bit more on the hardware wouldn't be unreasonable. Coming up to 3 days now for me and the stats haven't updated. Might be because I'm on a free trial so bottom priority, but this isn't exactly making it more likely that I'm gonna pay for it if the same issues persist.
They are sometimes issue with members that previously had diamond and had generated Insights, left diamond and get it later, that don't get Insights generated on newer games.
Insights are only generated on games while the diamond is active and it may take time after getting it again for them to show. If the membership is kept, that doesn't become an issue.
Apr 12, 2023
0
#85
mine hasn't updated since the last time i had membership, which was in 2022
and my insights are still from march of 2022, which was the last time i had membership, and now i have membership again
Apr 12, 2023
0
#86
TigerBabyHro wrote:
mine hasn't updated since the last time i had membership, which was in 2022
and my insights are still from march of 2022, which was the last time i had membership, and now i have membership again
Not sure if it's completed now but your Insights has newer games.
Martin can you help me also with the insights feature? Thanks!
May 1, 2023
0
#89
venxuenplays wrote:
I also have waited 2 days since I got diamond membership, I still haven't got my Insights can anyone help update mine?
You'd look good now.
May 1, 2023
0
#90
korkakak wrote:
Martin can you help me also with the insights feature? Thanks!
Yours look like they're fine
May 5, 2023
0
#91
I have the same problem too... The insights don't want to get updated...
May 5, 2023
0
#92
77mastermind77 wrote:
I have the same problem too... The insights don't want to get updated...
Has it been at least 24 hours after you upgraded?
May 6, 2023
0
#93
Martin_Stahl написал:
77mastermind77 wrote:
I have the same problem too... The insights don't want to get updated...
"Has it been at least 24 hours after you upgraded?"
Yes
May 6, 2023
0
#95
Martin_Stahl написал:
Looks like you should be good now.
Yes, thank you very much!
May 6, 2023
0
#96
sophiayzabel wrote:
it's been months my brilliant move counter is stuck at 0 but I did several brilliant moves
Game Review and Insights uses slightly different code and depths, so some brilliants found in the former may not be in the latter.
My insights aren't updating, it's been five days now. Could someone help me with that pls.
May 7, 2023
0
#98
XavChess07 wrote:
My insights aren't updating, it's been five days now. Could someone help me with that pls.
I see games from the last week in your Insights.
My insights aren't updating too can you help
Ditto, mine isn't updating. Any help would be appreciated.