Why do I not receive league trophies when winning?

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Avatar of PesciWabbit

guys this trohy issue just started with me too at least the last three games won have not been recorded or issued.Just noticed this last game but i was on 330 won three should be on 357, ive been leading this league for a few days but can now lose it due this issue???...its close run and was fun until your spoiler glitch....

Avatar of Alessandro133
Puhdistaja написал:

I read the article regarding this exact issue, but none of those things seem to be the problem. I've been playing 3+0 blitz, standard variant, auto-matching against random people I have no game history with, just like I normally do.

I have been gaining trophies normally, until today when I noticed I don't earn any from winning. I tried to win multiple games just to be sure. If anyone could tell me what I'm doing wrong, I'd highly appreciate it. I've already put many hours to advancing the league this season and will be upset if all that will amount to nothing. Sorry for any mistakes in my English.

Have same problem. Get rating, but not league score. Got it some days before, something changed.

https://www.chess.com/leagues/silver/sqQdHzaar

link to the league

Avatar of PesciWabbit

i also tried playing one minte games to see if it was time frame glitch but even the games i won there didnt register for trophies...cmon guys...sort this out

Avatar of PesciWabbit

i am frozen at 330... but at least 30 more from blitz and bullet not taken into trophy count...ruining my enjoyment of the game...

Avatar of MadelineLouise

My trophies have been stuck for like a week+, despite wins. I am in Legend anyway, but its still annoying to not see my accurate ranking. .

Avatar of Martin_Stahl
MadelineLouise wrote:

My trophies have been stuck for like a week+, despite wins. I am in Legend anyway, but its still annoying to not see my accurate ranking. .

It looks like your active and currently have 45 trophies

Avatar of Martin_Stahl

That said, staff are aware of an issue for some members and working on identifying those impacted and fixing them.

Avatar of peepomanpoo

HELP IM NOT GETTING TROPHIES ADDED TO MY LEAGUE, I'm not getting any trophies please help, I'm first in my league and I've played more than 20, 10 minute rapid games today and won a lot, out of my 3-8 most recent games I've won, I got 0 trophies, are y'all really tryna bring me down on the leaderboard? lmao jk 😭🥹 but Please I gave my all and suffered for them please fix this!!!!!

Avatar of peepomanpoo

can someone help me, i'm having the same issue, i've played more than 10, 10 minutes rapid games today and have no points added to my division league and i'm first. Please i dont know what's wrong, this issue happened through out today, i then switched to 5 minutes games and 1 minute bullet, but still got nothing. i relly dont know what's wrong. I sent email to staff, got no reply, send a message on a forum and also got no reply someone please help. I'm 1st in my league and ive been desired to advance and not get overtaken by my opponents in the league

Avatar of peepomanpoo
PesciWabbit wrote:

i also tried playing one minte games to see if it was time frame glitch but even the games i won there didnt register for trophies...cmon guys...sort this out

same with me bro, im at 336 in my champions league and i'm first in my league, and have been leading this league. Seeing me playing alot of games and noticed i havent been getting my points have been demotivating, especailly since i see nothing is added. I'm really annoyed that this bug is even a thing. To see someone then overtake me and i wont be able to advance to legends is purely heart breaking.

Avatar of andrelobomau

I'm note gating trophies when I winning and still blocked my ranking! Tks

Avatar of Dudethedude3

Im also experiencing the same issue. Completing games but the trophy count is not moving

Avatar of PesciWabbit

this seemed sorted for a while earlier tonite but now its back...last two games not recording, giving trohpies or even showing trophy pop up ....im frozen on 420(ironically)...guys please fix this...

Avatar of PesciWabbit

3 games now no trophies still 420 showing please advise..

Avatar of Epy73

Same thing happening to me in champion League, I was first and now I’m second. I’ve playing all day

Avatar of Gsrbid

Same problem but in my league others are gaining but not me. I see their points increase. And I am at 2 place for now....

Avatar of peepomanpoo
PesciWabbit wrote:

this seemed sorted for a while earlier tonite but now its back...last two games not recording, giving trohpies or even showing trophy pop up ....im frozen on 420(ironically)...guys please fix this...

same, i'm updated to 426, but i know there's more it's not updated to cuz i played alot of games today

Avatar of peepomanpoo
Epy73 wrote:

Same thing happening to me in champion League, I was first and now I’m second. I’ve playing all day

that's so unfortunate bro, i'm currently first in my champions league, i'm making sure that i'm playing alot so that when it updates me i'll reach like 500-600 trophies

Avatar of leet-possum

I have the same issue; I sent a message to chess.com using the web chat interface a day or so ago, but I haven't heard back. Posting here in case that will lead to a quicker resolution.

Avatar of leet-possum

Hey, all my trophies for like the last 3 days just appeared! In case it had something to do with my post here, thanks, whoever fixed it!