Why this game is not over?

Can anyone tell me why this game is not over? Where the black are suppose to move? It is their move.

http://www.chess.com/echess/game?id=63745960

The game should be over. Whoever is white just stupidly handed black a stalemate.

Definitely stalemate. Lucky draw. That's a really unusual mistake for a player rated in the 1600s. I wish more of them played like that against me.

I am sure the game must be over. Who is in charge of problems like this and where I can reach him/her?

You just did.

We are aware of the issue where stalemate games aren't ending. I reported it to the programming team this morning.  

Thanks kohai!

But if you have an issues like this often why don't you create an easier way to reach you guys? Or if there is one where I can find it?

Thank you!

Modern en passant. You can't actually capture the pawn but you can move to the en passant location if it's not on consecutive moves or files.

Okay! I am sorry I did not know this new rule.

No worries, at least you know for future games.

That's not really the idea.  There shouldn't be issues like this often.  On most sites, when you go all the way down the page there should be a 'Contact Us' or 'Help & Support'.

Well the guys from the site should know it as well, because I tried to move my pawn where you've shown but I was unable to move. Probably I am going to lose on time :)

There is Halp & Support, but there is nobody to contact exept to make a new topic in the forum.

You click on "help and support" at the bottom of the page; now click on "Contact Support"; now select "technical support and bug reports"; then fill in the details requested and submit what gets called "a ticket".

Wait (not too long usually, maybe a day or two) for a reply.

Thanks johnyoudell! You nailed it.

There is an issue where some games on stalemate aren't ending.

So what do we do? I have to lose on time.

No, if it was stuck because of the stalemate issue, then it has just been fixed. Can you check the game please?

If its still broken let me know the opponents name and i'll take a look

Kohai, I just checked the game. Well it is still the same - still it is my turn. As you suggested I offered a draw, so it is a pending offer. The opponent name is Groucho10.

Ok thanks. I'm with the programmer now. I'll get him to check it

Thanks kohai!

Fixed