Will i get my membership back>

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Avatar of Thejoker2903

Hello, My Main account (which had a diamond membership) recently got closed for Fair Play, And this is my second account, Chess.com said that they would transfer the membership into this account, and its been a day and they still haven't done anything. Can someone please help?

Avatar of Martin_Stahl
Moamen_Mohammed wrote:

Hello, My Main account (which had a diamond membership) recently got closed for Fair Play, And this is my second account, Chess.com said that they would transfer the membership into this account, and its been a day and they still haven't done anything. Can someone please help?

Did you follow the steps to get an approved new account?

Avatar of Thejoker2903

Yes I did

Avatar of Martin_Stahl
Moamen_Mohammed wrote:

Yes I did

Give it a day and if you haven't seen any change, you should open a ticket with support.

https://support.chess.com/article/346-contact-us