Yearly Membership

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Avatar of NinthJewel1

Hello everyone, I recently purchased the diamond membership but didn't actually realize that it was billed yearly meaning the $129 would be an immediate transaction. Is there any way to reverse this or for me to get in contact with chess.com and dispute this transaction? I was only looking for the free trial and was under the assumption that I would be paying ten dollars a month instead of the yearly total all at once! 

Thank you happy.png

Avatar of StumpyBlitzer

https://support.chess.com/article/1963-request-a-refund

Hope this helps

Avatar of justbefair

/ You can write to support@chess.com and have them change it for you so that you pay $17 per month.

You do save a lot of money when paying $129 for the whole year.

$17 per month is $204 over 12 payments.