You are not allowed to start the match - Chess Forums

LikeChess78

2 days ago

0

#1

Today, I wanted to start a game after a very long time. I got the error "You are not allowed to start the match" below my phone's screen. And unfortunetelly, my phone is very old that freezes if I open chess.com in my browser for sending its screenshot. And you know that chess.com mobile app hasn't yet got the feature to send pictures. I tried reconnecting to my internet & clearing the chess.com app catches. My problem still persists.

AK47_reigns

1 day ago

0

#2

there was a glitch at that time which was fixed after 25-30 mins

khanousse

1 day ago

0

#3

I'm having this problem for over a week

AK47_reigns

1 day ago

0

#4

khanousse wrote:

I'm having this problem for over a week

you should contact support or try this once https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues