Hello,
Please try now and if it is failing still, can you check your trace route to live.chess.com ?
Can't play live chess
Sort:
Tracing route to live.chess.com [67.201.34.165]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 12 ms 17 ms 23 ms rc2so-tge0-9-2-0-1.cg.shawcable.net [64.59.131.2
26]
4 31 ms 31 ms 35 ms rc2wh-tge0-14-0-4.vc.shawcable.net [66.163.74.18
9]
5 66 ms 61 ms 73 ms 30gigabitethernet2-1.core1.pao1.he.net [198.32.1
76.20]
6 86 ms 77 ms 77 ms 10ge11-6.core1.lax1.he.net [72.52.92.22]
7 77 ms 76 ms 76 ms zerolag-communications-inc.gigabitethernet3-18.c
ore1.lax1.he.net [216.218.244.238]
8 78 ms 75 ms 77 ms akiba.chess.com [67.201.34.165]
Can you give me an email address to send you a screen-shot of the forum as well? It should not look in this way, for instance, with no button to insert images.
Hey, it works now. It is a smaller board than it used to be, but it works. And the forum looks as I was used to.
I reset the firefox to its original state. I'm using a single extension: Adblock, and it is enabled. Note that I tried the same thing in the past and it didn't work, but now it was fine. So maybe it is a problem with client browsers and not a connectivity issue. Let me know if you need more details.
Hi All,
I called vodafone and they had to change some settings with chorus and now it is all working for me. Not sure what caused the issue in the first place though.
Apr 22, 2014
0
#47
You guys rock! Mine's all good too. Thanks to all of you for sorting this out - what a great community.
There's another thread called, "Live chess do not work". 17 hrs ago, Kohai had a spike in the connectivity of the European server.
It still not working for me.
@frodriguez contact your internet service provider and see if they can help. I had to do a path ping and tracert on live.chess.com in command prompt and send them the results. once they got them they changed some settings and boom time, it was working again. Hope this helps.
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esto me dice cuando quiero ingresar a jugar en vivo, que puedo hacer??? ayuda,, graciass
I have lte high speed network but the loading take for ever
still not working...
I have high speed internet still get the loading screen won't open the page to play
I CAN'T SEE MY PIECES IN LIVE GAME & ONLINE CHESS GAME I CAN'T MOVE MY PIECES
bad connection to the livechess server
I got good connection of internet , but can't play live chess too.
My live chess will not work on my phone. On computer good to go. But no go on the phone. Can't load anything from chess.com tried restarting phone etc. Two days now and no chess. 
I am trying to play on chess.com. It is simply not working. I was playing a bullet game and I was fine. I lost the game and tried to play a blitz game. It just didn't like me, I asked for a request, it was fine, loading, but then, it closed. It stopped loading the game and just closed like I never even requested a game. I clicked, "Play 10 min," and it just put a check mark on it, and thats how it ended. It's not loading and I would like some help.
Thank you,
G0DZ
I logged on at my girlfriend's work and got straight in to live play! Lost immediately to a Canadian! Not sure who provides their internet- I'll find out.