Can't play live chess
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Live chess isn't working properly today
I have the same problem i can't play anymore. I already clear the cache but to no avail. Pls someone help me this is the only place i can play chess. Thanks!
no game on iPad mini, yes on iPhone yes on mac.....please help iPad mini
Even I'm facing the same problem. Not able to play Live games on my phone since afternoon. Pls help ASAP.
Same here since yesterday. Uninstalled and reinstalled to no avail. Just sits there at "loading" when I try to start a game. iPhone 5
Can't watch either. Same thing, stuck on "loading"
#6
This morning the app stopped working on my iPad3 running IOS 9.3.5.
It fires up but when I try to play live chess it keeps "loading" but nothing happens.
Any ideas?
Same problem here on iOS, loading screen forever.
I've tried reinstalling the program and reseting the ipad with no luck, it looks like it's related to the O.S. because it works on my iPhone running 10.3.2 but not on my other iPad running 9.3.5.
Same problem on IOS ,please help
Still not working. Play or watch. Stuck on loading. iPhone 5. 10.3.2
I have similar problem. Can play on iPhone 6 running iOS 10.3.1, but cannot play on iPad 3 running iOS 9.3.5. I also deleted and reinstalled app on iPad to no avail. Please help.
I have the same problem. It started yesterday. I cannot play live chess on my iPad. It hangs on "loading." I deleted app and reinstalled. Restarted iPad. Still won't work. Please help.
Same. Please fix, chess.com!!!
Hi guys ... I have just received this message from someone at chess.com support
"We have received more than a few hundred messages regarding this issue and we are working to get it resolved ASAP!
We appreciate your patience and taking the time to let us know!
This shoulad be fixed within the next 24hrs as our developers and the rest of the team are reviewing it!"
Cheers
Thanks timsyl!!! Good job 
Guys, but problems was started 48 hours ago! And we still know nothing!!!
Hello, guys!
Here is an update on the issue we are encountering!
The reason that some iOS devices are unable to connect to live chess games is because of a limit in 32bit devices which cannot handle game IDs above 2,147,483,647. So, literally, once we hit more than 2 billion games, older iOS devices fail to interpret that number! This was obviously an unforeseen bug that was nearly impossible to anticipate and we apologize for the frustration. *We are currently working on a fix and should have it resolved within 48 hours.*
In the meantime, you may be able to access any features using a computer browser and the site. I know this isn't the ideal situation, but hopefully, it will help alleviate any further interruptions in your normal schedule.
So sorry for the inconvenience, but I assure you our team is working to get it resolved within the next 48 hours!
Thank you for being so patient!!!
I cannot play chess on the app but can play on the site ps advice