communication problem

I like to play Live Chess through Android on my tablet, but it has occured to me many times that after I make a move my own clock keeps counting down instead of my opponents clock. I'm quite sure that my tablet has a superb wifi-connection. It suspect the Android-app is not doing its utmost to perform the proper communication with the Chess-server. Am I the only one suffering from this annoying behavior ?

Your not the only person. Their is another thread on the same topic about 2 months ago.

I have been searching for the older thread, but was not able to locate it. Do you have some more specifics about it ? Do you recall the conclusion of the thread ?

Today I received an update of the app: v3.0.172 with an improvement regarding live chess connections. Let's find out whether it is fixed ...

Unfortunately, it is still not fixed !

Approximately 1 out of 20 moves my clock keeps counting down (instead of my opponents clock). I have found a way to get the clock back on track by temporarily switching to another app. When I return to Live Chess I'm able to redo the same move. Unfortunately this procedure takes about 10 seconds, which is very annoying when the remaining time is limited.

Is there a way to report a bug officially ?

Thank you! We are working on that now.

After the last update v3.0.173 I have noticed an improvement, but the bug is still not gone. The frequency that I encounter the communication problem is now about once in two games.

Ok, thank you. I sent you private message with additional questions.