Who was your opponent for that game?
Also please ensure you are not using IE , please use Firefox or Chrome as your browser.
And also make sure you are not downloading or streaming media or programmes while playing in live chess.
Regards
Hydra
If you need help, please contact our Help and Support team.
I was playing a 15 min game as white (King's Gambit vs Scillian Def.) The game was in the End Game and a bishop up. It was Black's move and he made a blunder by moving his queen in jeopardy. I quickly took his queen when all of a sudden his clock froze with about 1:30 remaining and I had 2:57 min left. Nothing worked. What happened?