If you're still having problems, can you please use this thread

http://www.chess.com/forum/view/help-support/log-in-issues?lc=1#last_comment

I was having problems, but cleared my cache and now can log on.

Thanks!

I couldn't log in yesterday but i can today!

I removed cookies for chess.com and live.chess.com and restarted firefox.
This seems to remedy the problem (at least temporarily).
I did not see the problem before updating the Firefox 5.3.8 but that could just be a coincidence.

 this well-known message:

Internet Explorer cannot display the webpage

Can you please try using this

http://www.chess.com/clear_cookies.html

Then refresh the page and try it again.

Let  me know if you're still having issues please

 OK Kohai, I did it and now I got the Live Chess properly.

Yesterday I also cleared but it didn't work. What that means?

There was a problem yesterday on the site which stopped alot of people from logging into the site and into live chess. We  have now fixed this which is why today you can get in :)

THANK YOU!

Please try using http://www.chess.com/clear_cookies.html before attempting to log into the Live Chess as this should help.

im having trouble, i do the refresh cookies thing and it gets me on, but i have to do it everytime i want to log in including just now

Are you using that link to clear your cookies ?

not working

http://www.chess.com/clear_cookies.html

I'm here

Hi,

I cannot veiw my chess games; the text is visible but not in the usual format. Can you help?

Sam Roborgh

Try using the "Control F5" keys to do a hard refresh on the page where you are having display problems.

I have tried all these things but still can't seem to play live chess. It keeps saying "Live Chess server is currently unavailable." Someone please help. I've been having this trouble for about 3 days

Which browser are you using? When exactly did this first happen?

internet explorer 8 and I experienced this 4 days ago.