My Live Chess settings keep resetting to default

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SladdrigVektor

Same for me. Pre-moves and low time alert keeps being disabled. It can happen multiple times in a day.

ShagatoChy
ChocolateIsCool2022 wrote:

You might need to press save, and if you are already doing that and you see the settings saved  popup on screen then you need to go to chess.com/help

 

after doing it also I am facing this problem

Vincidroid

I am having the same problem. It's very annoying. 

therealCCV

Same Issue here, my default 1+1 format gets reset to 10 minutes when queuing for a game and premove gets disabled making it a whole lot worse. This has never happened before only recently

Kern159
ChocolateIsCool2022 wrote:

You might need to press save, and if you are already doing that and you see the settings saved  popup on screen then you need to go to chess.com/help

 

 

/help has nothing, which is why I'm here.

ShagatoChy

switching chrome browser to firefox , fixed this problem

SladdrigVektor
ShagatoChy wrote:

switching chrome browser to firefox , fixed this problem

I'm only using firefox, still having this issue.

Martin_Stahl

This has been fixed now 

 

You may want to verify your settings  In case they reset before the fix went into effect.

SladdrigVektor
Martin_Stahl wrote:

This has been fixed now 

 

You may want to verify your settings  Case in they reset before the fix went into effect.

Yeah, they may have been reset since my last PC session on thursday. I only needed to fix them once yesterday. No more issues since happy.png

sofianribeira

yes its fixed thx

Kern159

Fixed, thanks. No problems for the last 2 weeks.