You might need to press save, and if you are already doing that and you see the settings saved popup on screen then you need to go to chess.com/help
after doing it also I am facing this problem
You might need to press save, and if you are already doing that and you see the settings saved popup on screen then you need to go to chess.com/help
after doing it also I am facing this problem
Same Issue here, my default 1+1 format gets reset to 10 minutes when queuing for a game and premove gets disabled making it a whole lot worse. This has never happened before only recently
You might need to press save, and if you are already doing that and you see the settings saved popup on screen then you need to go to chess.com/help
/help has nothing, which is why I'm here.
switching chrome browser to firefox , fixed this problem
I'm only using firefox, still having this issue.
This has been fixed now
You may want to verify your settings In case they reset before the fix went into effect.
Same for me. Pre-moves and low time alert keeps being disabled. It can happen multiple times in a day.