internet connectivity is quite bad in africa especially during the current rainy season. Forced/unintentional disconnections and/game abandonments are quite common. i see you are penalising this on the player. do you consider the reasons/cause for game abandonment?worse still, you now get a challenge from someone who then abandons the game before it starts and then you must wait for 5 minutes between abandoned games!
Intentional and unintentional disconnectors are treated the same. To bypass the five minute wait you need friends. This group of penalized players are likely to accept friend requests. http://www.chess.com/groups/home/fair-play-transgressor-rehabilitation-centre
The bigger the group gets the more likely it will be to find people to play.
internet connectivity is quite bad in africa especially during the current rainy season. Forced/unintentional disconnections and/game abandonments are quite common. i see you are penalising this on the player. do you consider the reasons/cause for game abandonment?worse still, you now get a challenge from someone who then abandons the game before it starts and then you must wait for 5 minutes between abandoned games!