please add mobile app board refresh option

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Avatar of learningaccchess
Dear Chess.com. Please add a board refresh option, especially on iPhone mobile app.

Not everyone of your members is playing from luxurious first world settings.

Many of us play from countries that have spaces with limited signals, and even restricted internet, so having our connection disrupted temporarily is a reality we face everyday. This effects many apps, but other apps find ways to allow reboot or reconnection with a manual override option, not just an auto reconnection (which often doesn't work).

If you only care about wealthy first world players, that's fine too, because by adding a refresh button you also reduce the frustration from players waiting for an 'abandoned game' which was never abandoned, but just became inaccessible, while we watch as our timer runs out and the feeble auto reconnect struggles in vain, while other apps happily reconnect after the momentary blip passes by.

I won't hold my breath, but it would be awesome if you could add that. The current method of closing down the app and starting up again when an internet break occurs is not effective for your current app.

All the best,

Living in hope in a restricted access country.