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  • #21
    pretzel2 wrote:

    im sure both paying members and non paying members have problems.



     
    At least you are sure. I have no lag, go figure. 
    Same set up I have used on this site for many years.

  • #22

    the reason i'm sure is i had problems when i had a free account, and i still have problems with a diamond membership. i was told it was because i don't have win 10. 

  • #23
    pretzel2 wrote:

    the reason i'm sure is i had problems when i had a free account, and i still have problems with a diamond membership. i was told it was because i don't have win 10. 



    10 is junk

    Many have lag with 10.

  • #24

    Same thing, quite a lot of problems, I do not understan why the admin do not answer, If not solved I will look for an alternative site

  • #25

    just lost another games due to sandbagging of pieces at end.  For me I t comes down to 2 particular ads.  If I log off and come back on, if the same ad reappears bad news will likely need to concede game if another ad appears game will resume normal speed.

  • #26

    And that's the problem.  They will not take down revenue a producing ad regardless of it's impact on the players.

  • #27

    "And that's the problem.  They will not take down revenue a producing ad regardless of it's impact on the players."  All the more reason to dump them in favor of better sites...IMO

  • #28
    pretzel2 wrote:

    im sure both paying members and non paying members have problems.

    Sure? Based on what?

  • #29
    pretzel2 wrote:

    im sure both paying members and non paying members have problems.

    Cynicles does not lag, do you??

  • #30

    Had multiple problems as well. Daily Tournaments are hopelessly worse than live ones for me. It's very annoying.

  • #31

    to 18yrOld--based on what i said 8 days ago. 

    to Cynicles--yes, i don't lag as badly as i did before getting a diamond membership, but i definitely lag

  • #32

    to Cynicles--yeah, the win10 thing didn't sound right, but i have nothing concrete to refute it with.

  • #33

    Have finally figured out a work around for mobile app users with tourneys, you join a competition on the website but then hop on your mobile app and it appears under tournaments. From a mobile you can flick back from the daily tournaments back to live and it takes you back off the cumbersome website for mobile users

  • #34

    Same problem here but it seems to happen at certain times. I even have 3 speedcheck apps on hand to benchmark my internet speed during dramatic slow downs and its definitely a Chess.com server issue.

  • #35

    Garbage live service. Pathetic really. Yes the lag is just as bad for paying customers as it is for free players. Chess.com solve your service problems and you may find you get more paying customers. This is a poor excuse for a business and just remember when you're sitting there like you're the only game in town... Bad service opens the door for disruption and you guys reek of failure. Stop blaming other people's ISP, machines, browsers, or mobiles and fix yourself

  • #36

    Garbage live service. Pathetic really. Yes the lag is just as bad for paying customers as it is for free players. Chess.com solve your service problems and you may find you get more paying customers. This is a poor excuse for a business and just remember when you're sitting there like you're the only game in town... Bad service opens the door for disruption and you guys reek of failure. Stop blaming other people's ISP, machines, browsers, or mobiles and fix yourself

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