Technical problems with live chess

Sort:
Avatar of janecoops

Some of my and my opponents' pieces disappear from sight from time to time and also my "submit" button disappears. Has anyone else had similar problems. (I've tried to contact the support team).

Avatar of jaclyn

Before you log into live chess again, try clearing your cache. Here are instructions:

http://support.chess.com/Troubleshooter/Step/View/2

Hope that helps a bit :)

Avatar of janecoops

Google/Safari not included in list given to clear browser so unable to complete instructions? Sorry, not au fait with tech side.