time bug in chess.com

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Avatar of dibyadas

Hello team,

I am a member of this site near about 7 years with 6 months break in between.

I like to play in rapid format in 1 mins.

I observed many times the time count error.

Most of the thing due to happen for network connectivity.

For the same I check the other sites for the browsing with have loaded pages like amazon and Facebook home.

This is I raise my concern. Check the time count bug and fixed it as early ASAP. 

I love to to play. there is no intention to be master hike the rank.

You can track my ranks as well.

But this time it is beyond the logic.

I preferred most your old site architecture than the MAC enclosures.

PFAnull

I won the game in check mate but I lost my point on time. Please fix the bug.

Share the speed test result at the same time.

null

I trust your service and respect your perceptions.

Gave archieve attach as well

null

Two different commit happen at the same time. Must be there some lag in between transmitting the packet at the same time < or = .5 secs

Regards,  

 

Avatar of IMKeto

Why did the clock times suddenly change? The clocks seem broken!

  

Don't worry - the clocks are not broken. This jumping is caused either by Internet lag, or because of bonus time. Here is how lag works on chess.com:

https://support.chess.com/customer/portal/articles/1444849

Avatar of dibyadas

Two different commit happen at the same time. Must be there some lag in between transmitting the packet at the same time < or = .5 secs.

I have played over 7k 1 mins games. Even there is no alert not submitted to our server after the checkmate. no pop ups.

And the confirmation sound is triggered when I was mate the opponent. while doing so I have 1.6 secs in hand. consider the human activity response can be made 1/6 secs+.5 secs for measures on the flow. that's all.

PFA...Please consider .8secs...in rapid chess...bonus time is not the parameter to add the opponent times same time deducting from players end. If it i consider I am apologize.