Hi from Vancouver,Canada :)
I have been disconnected by chess.com's server many times in the past,unable to login for up to 15 minutes.
As far as I know;the game is cancelled by the server with no winner or loser.
I know this is unfair,but we are at the mercy of the server.
When this happened in the past it worked for and against me,at different times.
Sorry,I can't offer you any better info.
This is the game I played in live chess. Event that follows:
1. Opponent run out of time
2. Computer indicated "waiting to reconnect".
That was half an hour ago. Since it appears opponent not coming back.. How does one get out w/o resigning or forefeiting the game?
1.e4e5