A Letter To Chess.com

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BasixWhiteGirl

Dear Chess.com,

I'm writing to express my deep frustration with your recent moderation decisions. The increasing number of unnecessary bans and mutes is alarming and, frankly, unacceptable.

Let's talk about @BasixWhiteBoy. This 14-year-old, popular on the Off Topic Forums here, was muted for a week on Thursday, July 18. Why? Apparently for an argument with another well-known member of the Off Topic Forums, @breezehappysquirrel. If that's the case, where's Breeze's punishment? They were both out of line, but only Basix got muted? That's both unfair and hypocritical.

Today, Basix (who I've been talking to on Discord) had his mute extended to August 19th without any explanation, leading me to think it was for no reason. Are you freaking kidding me? A whole month for an innocent member while actual problematic users (e.g. Baby, Viroh) roam free, sexually harassing users or making racist threads? Laughable.

Let's not forget how you deleted my forum thread about this issue earlier. What happened to free speech? I wasn't breaking any of your Community Guidelines, so why should my forum topic be deleted? It's starting to feel like certain staff members have it out for Basix. I've made many threads of this type before regarding different users and nothing happened. It's unfair if your staff team is biased against certain users, and if that's really the case, maybe you should reconsider some of the members of your staff.

Your moderation is inconsistent at best and biased at worst. You're muting and banning kind members while ignoring the real troublemakers. If this is the way you plan to run things, you might as well say goodbye to your user base.

Here's a wake-up call for you: If you don't start addressing these issues and treating your community fairly, you're seriously going to lose members. I, for one, am seriously considering switching to Lichess.

It's time to clean up your act, Chess.com. Start being transparent, fair, and consistent with your moderation. Otherwise, you're just another power-tripping website that doesn't care about its users.

Fix this mess, or watch your community crumble.

If I get muted or even banned for writing this, then fine. It's just proving my point more. My advice for you? Stop running away from your problems before it's too late.

Sincerely,

@IfYouCouldSeeTheSun

TheGalaxyGirl253

thanks

TheLordWalkedWithUs
It had nothing to with breeze.
KaydenDaUnlikableOne

preach brother preach

TheGalaxyGirl253

dang. ominous

BasixWhiteGirl

Lmao.

TheGalaxyGirl253

u know how to write threatening letters

TheGalaxyGirl253

also, i LUV ur book

its just.... i wish i didnt have to wait so long in anticipation, but its ok

write at ur own pace

BasixWhiteGirl

Thanks so much! It's been on hiatus because of some stuff happening irl, but I'll try to get back to work on it soon.

TheGalaxyGirl253

ok

APersonWhoYoyos
It’s overall reasonably well made. I think it could’ve used a little bit more touching up to make it polite while also critical, and it cut off a bit so I didn’t see the whole thing, but what I read was reasonable. I think we shouldn’t make assumptions in the letter however. It makes more sense to focus on supports lack of response than breeze. But overall, I like it, and I encourage others to do the same. When I have time, I will sit down myself and write a similar letter to support. Their moderation lately has been of the lowest quality I have ever seen.
BasixWhiteGirl

Thanks.

Luan

hmmm What happened? I thought they were friends...

SAMford-AH-64-MAGA

lame

SAMford-AH-64-MAGA

Viroh is indeed a piece of sh.....

Alp1ne14
I would just avoid the Breeze Basix drama and not risk getting banned

I’ll keep to myself if I agree or disagree so I don’t get muted.
TheLordWalkedWithUs
This has nothing to do with Breeze.
SAMford-AH-64-MAGA

hey

carlsen

you forgot to put your actual name: Ella Marcel III

APersonWhoYoyos
I would focus on the disappointing moderation. That’s the most important part. Mentioning basix is good as an example, but it might be better to leave out breeze so that moderation is more likely to take it seriously.
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