CANT TAKE LESSONS, THEY SAY I HAVE TO UPGRADE. FRUSTRATED

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hihiroshi

I've been locked out of taking my lessons for days and contacted tech support to see what the problem is and have gotten no response.  Every time I try and take a lesson (I am a Gold membership), it tells me I have to upgrade to Diamond.  Can someone help?  

Alramech
hihiroshi wrote:

I've been locked out of taking my lessons for days and contacted tech support to see what the problem is and have gotten no response.  Every time I try and take a lesson (I am a Gold membership), it tells me I have to upgrade to Diamond.  Can someone help?  

With Gold membership, you get 3 lessons per week.  Diamond membership is the only level of membership with unlimited lessons.

You can see more here: https://www.chess.com/membership