losing
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I just lost 11 chess games in a row and tied one
I'm feeling super discouraged and am willing to uninstall the app and quit playing online
There's no need to stop using Chess.com. Your rating may have been set too high initially and you got paired up against players with more tactical knowledge. You'll improve slowly with each game. Try playing others at a lower rating to get a feel for your actual rating. Chess.com will adjust it automatically after each game until you're in a good range.