why cannot change username?

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laurel_tan
I thought last time can change now cannot...
Martin_Stahl

You can only change your username one time.

https://support.chess.com/customer/en/portal/articles/1444791-how-can-i-change-my-username-

 

Sometimes staff will reset it for you after that but you will need to open a ticket.

 

https://support.chess.com/customer/portal/emails/new

 

 

 

Martin_Stahl
Tiddlypush2 wrote:

I know a member of this site who is something of an "eccentric".I am not going to name that person but it is clear although they have maintained  the same  account they have been able to change their username at least 5 times.In the light of what MS says in the above post how does he explain this situation?????

 

Staff did it for them as I suggested is possible.