How to cancel premium

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Avatar of x_i_n

I need some help on how to cancel my platinum membership.  i didn't know it kept renewing... and do i have to get onto my paypal to cancel it ? thanks

Avatar of guywhodoesstuff

i'd do it by cancelling one day before it renews

Avatar of hanngo
guywhodoesstuff wrote:

i'd do it by cancelling one day before it renews


u don't have to,if you cancel,then it won't renew but you will still keep the premium until it expires

Avatar of Patzer24

You can cancel your premium membership subscription at http://www.chess.com/home/account.html so that it will not auto-renew your account on the next scheduled date.

Avatar of jackpat3

How can I cancel premium membership and move simply to free version, and get refund for balance of my year?

Avatar of Martin_Stahl
jackpat3 wrote:

How can I cancel premium membership and move simply to free version, and get refund for balance of my year?

 

To cancel: https://support.chess.com/article/585-how-does-membership-renewal-work

 

If you want to ask about refunds, you'll need to open a ticket with support:

https://support.chess.com/article/346-contact-us