Platinum membership

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WBFISHER

My current subscription is about to renew and I have noticed that the current membership page does not include any ChessMentor lessons for platinum membership.

When I signed up (April 2015) I was allotted 5 ChessMentor lessons a day for the platinum membership. Has the benefits for platinum membership changed? And if so when did Chess.com implement this change?

oliver1518

Go to help and support on bottom of site..it looks as if you need to upgrade to Diamond Membership..

baddogno

I'm confused.  I still see 5 a day...

 DiamondPlatinumGold
Video Lessons
 Unlimited
Chess Mentor Online Training
 Unlimited 5 lessons /day 3 lessons /day
Computer Analysis of Games
 Unlimited  25 /week
Chess.com TV - Live Shows
 Unlimited  Unlimited
oliver1518

I guess they updated their page...

WBFISHER

@ baddogno, where did you find that menu?

I play on an android phone & when I click home, click membership I get this >

--------

Diamond : unlimited √

Platinum : - (just a dash)

Gold : - (another dash)

--------

all the other old benefits have a check mark √

Is this just a typo or is there no ChessMentor with platinum membership?

In the picture I get, the dash looks to mean it is not included & the check mark it is included.

which one is right?

Any chance staff will see this and respond with an answer?

WBFISHER
[COMMENT DELETED]
baddogno

I grabbed it from the website.  I use a PC and a Chrome browser.

baddogno

Problem solved.  I just kicked over to V3; you got a raise from 5 to 10!

 Platinum

Access to Many Features

  • Unlimited Tactics
  • 10 Lessons Per Day
  • Deep Game Analysis
  • Unlimited Tournaments
WBFISHER

Thank for the info baddogno. I don't like switching to V3 because it is so hard to get back to V2 on this phone.

A lot members would be lost w/o your and Martin Stales help, almost cost Chess.com a renewed membership.

baddogno

You're very welcome and thanks for the feedback.

Candidate35
I assume I need to go to V3 to get my additional mentor lessons? I still only get 5/day as of this morning.
baddogno
Candidate35 wrote:
I assume I need to go to V3 to get my additional mentor lessons? I still only get 5/day as of this morning.

I assume so too.  Couple of clicks and you could find out. Wink

Candidate35
I'm trying to figure out how to upgrade on the iPhone but will report here when I do!
dashdo101

diamond!!!!

Candidate35

Yes, I'm able to do 10 lessons a day once I upgraded to the V3 version as a Platinum member. 

NMMingyangzhang5910

hi humanity is dumb