Analysis doesn't work

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Avatar of OliveriBulgari

Most of the time, the analysis of a game doesn't work: I get the message "Engine error. Please try again later".  Sometimes, when I am lucky, it suffices to refresh the page. If my memory doesn't fail me, it started last summer. I observed the bug in Firefox and Chromium based web browsers.

Avatar of Martin_Stahl
OliveriBulgari wrote:

Most of the time, the analysis of a game doesn't work: I get the message "Engine error. Please try again later". Sometimes, when I am lucky, it suffices to refresh the page. If my memory doesn't fail me, it started last summer. I observed the bug in Firefox and Chromium based web browsers.

I haven't been seeing any issues with running game reviews.

Avatar of WaferRolls99

I've been seeing this error message about 1 time in 3 games:

Engine error. Please try again later.

I wonder why chess.com doesn't fix the problem?

Avatar of Martin_Stahl
WaferRolls99 wrote:

I've been seeing this error message about 1 time in 3 games:

Engine error. Please try again later.

I wonder why chess.com doesn't fix the problem?

If you're running a review on a game in a Library collection that is a known bug. Staff are aware and looking into it.

If it's after the game, it may not have been written to the database yet. It should run from the archive in that case.

Avatar of WaferRolls99
Martin_Stahl wrote:
 

If you're running a review on a game in a Library collection that is a known bug. Staff are aware and looking into it.

If it's after the game, it may not have been written to the database yet. It should run from the archive in that case.

Thanks.

I'll try to put that information to use!

Avatar of x-7205168982


I have this problem, the analysis do not work for me.
Or it shows engine error message.
I have tried Komodo lite, Stockfish 11 lite, and no engine in settings, and no values :/

Avatar of Martin_Stahl
TheTelecaster wrote:

I have this problem, the analysis do not work for me.
Or it shows engine error message.
I have tried Komodo lite, Stockfish 11 lite, and no engine in settings, and no values :/

For Basic members, only the first Review of the day will give full details. Any done after that will look like what you posted. Also, you can't choose the engine used for Game Review, only for local analysis and for the Cloud Positional analysis (single position analysis)

Avatar of x-7205168982
Martin_Stahl wrote:
TheTelecaster wrote:

I have this problem, the analysis do not work for me.
Or it shows engine error message.
I have tried Komodo lite, Stockfish 11 lite, and no engine in settings, and no values :/

For Basic members, on the first Review of the day will give full details. Any done after that will look like what you posted. Also, you can't choose the engine used for Game Review, only for local analysis and for the Cloud Positional analysis (single position analysis)

Thank you, now i understand it grin.png