Bug on chess.com?

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AlfredMarillo

Today I see something weird on a site. I make moves, now it's opponent turn, but chess.com shows it's my move!

Chan_Fry

Looks like it's happening to many people. Not sure why. There are other threads, including this one: https://www.chess.com/forum/view/help-support/i-am-playing-myself

AlfredMarillo
Chan_Fry написал:

Looks like it's happening to many people. Not sure why. There are other threads, including this one: https://www.chess.com/forum/view/help-support/i-am-playing-myself

 

Thank you!

Martin_Stahl
PutenBotox wrote:

Today I see something weird on a site. I make moves, now it's opponent turn, but chess.com shows it's my move!

 

Staff are aware and working on it.

Chan_Fry
Martin_Stahl wrote:

 

Staff are aware and working on it.

Thanks!

trapnell

Puzzles\stats\trapnell has forgotten how to add and subtract.

Baskineli

Same for me. The site is not working good, the app is ok.

TaxTheRich

I'm having the same issue with a bunch of daily games.

joakopako

True, on the website, the puzzles section is adding and subtracting randomly :-(

Martin_Stahl

The code that caused the bug has been fixed. However, any moves made while the bug was there likely have to be made again.

 

For the puzzles, any  new puzzles completed should show the correct calculations.

Martin_Stahl
Pyreneerhund wrote:

"Staff are aware of it", yet it keeps happening to more and more games.  Do something!

 

They did. They reverted the code changes and are working on cleanup/follow-up. wink.png

Dentangle
Martin_Stahl wrote:

The code that caused the bug has been fixed. However, any moves made while the bug was there likely have to be made again.

Thanks for the update.

I'm still seeing the error, even after closing my browser, flushing cookies and re-opening in a private window.

The "Play" dropdown shows that I have a move due in a daily game against myself, and the Daily Games list shows that it's my move in a game where I made my move hours ago. Entering the game confirms it isn't my move.

Dentangle
Dentangle wrote:
Martin_Stahl wrote:

The code that caused the bug has been fixed. However, any moves made while the bug was there likely have to be made again.

Thanks for the update.

I'm still seeing the error, even after closing my browser, flushing cookies and re-opening in a private window.

The "Play" dropdown shows that I have a move due in a daily game against myself, and the Daily Games list shows that it's my move in a game where I made my move hours ago. Entering the game confirms it isn't my move.

I can confirm that the data sent from the server is wrong. Checking the JSON sent by the server, it has the value:

  isMyTurnToMove: true

when it is my opponent's turn.

Dentangle
Dentangle wrote:

I can confirm that the data sent from the server is wrong. Checking the JSON sent by the server, it has the value:

  isMyTurnToMove: true

when it is my opponent's turn.

From within the game itself, the JSON has a different structure. Here, it has isPlayerTurn = false.

Martin_Stahl
Mirjana_k wrote:

 Ok. Thanks. Now have to contact the opponents to tell them to make a move again? How?

 

You could message them or they'll hopefully get back on before they run out of time.

Martin_Stahl
Dentangle wrote:
Martin_Stahl wrote:

The code that caused the bug has been fixed. However, any moves made while the bug was there likely have to be made again.

Thanks for the update.

I'm still seeing the error, even after closing my browser, flushing cookies and re-opening in a private window.

The "Play" dropdown shows that I have a move due in a daily game against myself, and the Daily Games list shows that it's my move in a game where I made my move hours ago. Entering the game confirms it isn't my move.

 

I'm not certain, but that may not clear until they make their move again. Last I knew, staff were still looking at the after effects and see the same JSON things you are seeing but don't know if they are doing anything with the alerts/flags.

Spielkalb
Martin_Stahl wrote:
Mirjana_k wrote:

 Ok. Thanks. Now have to contact the opponents to tell them to make a move again? How?

 

You could message them or they'll hopefully get back on before they run out of time.

Actually, it's not their clock running, but mine. I watched one of those weird notification with my own name on it, and the clock is ticking even though my opponents move didn't make it to the back-end.

Dentangle
Martin_Stahl wrote:

I'm not certain, but that may not clear until they make their move again. Last I knew, staff were still looking at the after effects and see the same JSON things you are seeing but don't know if they are doing anything with the alerts/flags.

OK. Thanks. Will keep an eye on it. My opponent still has 13 hours - hopefully they can see it's their move.

Dentangle

Appears to be fixed now.

Redbuild63
Correct it is already under their notion, i had a reply: Hello there,

My name is Ashish, and I will be very happy to help you!

I'm SO sorry about you experiencing this issue! Currently, we experience an issue with making moves, and receiving incorrect notifications for Daily Games. Our developers are working on resolving them as we speak and it's considered a number one priority to be fixed. Hopefully, it should be resolved soon.

If this caused you to lose any game you were playing, please let us know! We DON'T want you to pay for our issues!

I'll be looking forward to your reply. Again, I'm really sorry for the trouble!


Best wishes,
Ashish