Bug report and suggestion options broken?

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glamdring27

Both the 'Report a bug' and 'Make a suggestion' options appear to be broken from the Help link in the bottom left (or wherever it is if people have different layouts).

I've tried on two different browsers and I don't have an adblocker active on the site, yet when I click either option nothing happens.  When I click the 'Ask a Question' option that brings up a box with question options in, but the other two seem to do nothing for me.

justbefair
glamdring27 wrote:

Both the 'Report a bug' and 'Make a suggestion' options appear to be broken from the Help link in the bottom left (or wherever it is if people have different layouts).
I've tried on two different browsers and I don't have an adblocker active on the site, yet when I click either option nothing happens. When I click the 'Ask a Question' option that brings up a box with question options in, but the other two seem to do nothing for me.

They seemed to be working to me. I use the Chrome browser.

glamdring27

Maybe chess.com just got fed up of my suggestions they don't want to implement and blocked me tongue

glamdring27

I'm still having issues with this when I try today. I'm using Chrome and have no ad blockers running. The dialog comes up with all the support options, I click to report a bug and the window simply closes again.
Is there some other way I can report bugs?

OlykLarukk
glamdring27 wrote:

I'm still having issues with this when I try today. I'm using Chrome and have no ad blockers running. The dialog comes up with all the support options, I click to report a bug and the window simply closes again.
Is there some other way I can report bugs?

I have the same issue. Both report a bug and make a suggestion fail to load. How can we report a bug with the bug logger or make a suggestion? I am using Chrome on windows 10.
Any tech people listening on this thread?

Joeee411

I am sick and performing bad right now- but I still wanted to play so I decided to play some unrated games. 
The selection resets after 10 minutes of not playing which led me to play 5 rated games accidentally or so today, which is very unfortunate.
Is this a bug ? Is this on purpose ? If so, whats the point of it ?

glamdring27

I found that not accepting cookies was what seemed to be causing the failure of the bug report system. Which seems pretty stupid, but I guess I'm just not reporting any bugs in that case!