for staff, a must read

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JulcsiPro
Hello
RonaldJosephCote

Could Piano James actually BE the Piano Man? shock

EndgameEnthusiast2357

I got a week long auto-mute (lifted by staff the next day after contacting them) for naughty language in a PM to a friend who is in the Open Discussion club, ironically, where all the forbidden topics here are allowed there. It was a totally friendly casual conversation, and when the red banner came up, I removed what words I thought triggered it, apparently at least 1 was still in there so got muted when sending again. It's ridiculous. You can't even reference something outside the forum using a forbidden word. Meanwhile the astronomical number of spammers/trolls can flood the forums with 100 topics per day and nothing ever gets done. One of those threads is up to 125,000 posts. Moreover, sometimes it's almost impossible to figure out what word is triggering it so there's a good chance the word is still in there the 2nd time. I got warned once for using the evolutionary term for early humans. I dont know who they think they are protecting with these insane filters. Just as much a pseuoscience as protecting teens from the "trauma" of playing mature video games. At least the staff member gave me 15 days of free premium membership after conversing with them and also offering a few other ideas that could help improve the site (both chess and forum stuff), which I was thanked for and supposedly a couple of my ideas are being passed on to the team.

DrSpudnik

I'm sure they'll get right on it!

AlCzervik
Sir_TrashPanda wrote:

Wow! On one of the spamming threads @Pianojames locked he said to DM him if other spam threads come up. I just took him up on that sending him a link to "Free Spamming Forum!". Literally 2min later he locked it.

Props to James for taking out the garbage. That's the way to moderate. Take action when members are helping out and pointing you in the direction of issues that need attention.

while that is impressive (and, yes, well done pianoman), this should be closer to the norm than an unexpected aberration.

AlCzervik

in my alerts i see i have two notes. when i go to my homepage, notes do not show.

Eldred_Woodcock

I can't get rid of an alert for a thread that no longer exists.

Martin_Stahl
Eldred_Woodcock wrote:

I can't get rid of an alert for a thread that no longer exists.

Clear Alerts doesn't work?

Martin_Stahl
BXR_Bailey_Blade_GT1 wrote:
Yeah same. I have an alert for this thread from years ago, and clearing it doesn’t work. After I clear it and refresh the page, it’s still there.

I have never heard of one sticking around that long. They are loaded from the back-end server and one that old should have been purged well before now. If you are seeing it on your device, try clearing your browser cache.

RonaldJosephCote

"They are loaded from the back-end server"..... A lot of old threads are scheduled for colonoscopies. wink Chess.com is WAY over booked for appointments. It may be fixed by Christmas, but there are cancerous polyps all over the place.

Eldred_Woodcock
Martin_Stahl wrote:
Eldred_Woodcock wrote:

I can't get rid of an alert for a thread that no longer exists.

Clear Alerts doesn't work?

That did but the "x" wouldn't. Thanks

AlCzervik
AlCzervik wrote:

in my alerts i see i have two notes. when i go to my homepage, notes do not show.

now notes show but none of my activity.

Martin_Stahl
AlCzervik wrote:
AlCzervik wrote:

in my alerts i see i have two notes. when i go to my homepage, notes do not show.

now notes show but none of my activity.

The Activity section hasn't been added back yet to the homepage

DrSpudnik

Sure, whatever.

Martin_Stahl

Handled

RonaldJosephCote

Our work here is done with a big THANK YOU to Martin. happy

DrSpudnik

Awwww.... I was dying to read that wondrous thread. It promised to yield so much valuable information!

AlCzervik
Martin_Stahl wrote:
AlCzervik wrote:
AlCzervik wrote:

in my alerts i see i have two notes. when i go to my homepage, notes do not show.

now notes show but none of my activity.

The Activity section hasn't been added back yet to the homepage

it was there for me two days ago when notes did not appear. now notes appear and activity doesn't. i would not be surprised if the opposite happens the next time i log in.

both should appear for all members, as they have in the past. now, i'm going to vent here, martin, but, rest assured, my ire is not directed at you. i'd like staff to read our issues and fix these things.

for years, notes and activity were available on anyone's home page. it has been months since this has been screwed up. i was once told that server limitations required the absence of activity due to new features. in other words, the site determined that new features were more important than existing functions.

perhaps you can use your connections and tell us when the site will return to the regular functions many were used to for years.

Martin_Stahl

In Home Settings, the Activity block isn't available to select. As far as I'm aware, it hasn't been re-enabled.

DrSpudnik
eminekodoman wrote:

how can i prevent playing at cheese.com while i hate it too much? any suggestion?

Go from cheese to some runnier dairy product like yogurt or kefir.

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