I played against "Alfredoshhd" and I was waiting for him to make a move round about 5 minutes plus minus.. And after he had 0:48 seconds left it said I had given up but I didn't give up. I have a screenshot too. How is that possible?? How can I contact a real supporter and not an AI-Bot to fix this issue and get my points back??
Unfortunately, when you lose your own connection, your browser has no way of knowing it unless you refresh,
I would recommend refreshing your browser screen in similar situations.
Losing by disconnection or abandonment is very upsetting. Fortunately, it doesn't happen too often. It looks like you have lost only 6 games that way while winning 54 by abandonment yourself.
I played against "Alfredoshhd" and I was waiting for him to make a move round about 5 minutes plus minus.. And after he had 0:48 seconds left it said I had given up but I didn't give up. I have a screenshot too. How is that possible?? How can I contact a real supporter and not an AI-Bot to fix this issue and get my points back??