Is chess.com too lax on racial abuse?

Guys.  GUYS.  (ladies, asexuals, non-binary, transgressives and people who practice tri-lateral-sexuality included) ... I want to report that I am personally and deeply offended by players who often beat me in this game.  It causes me great anxiety. It is OFFENSIVE!!!! Please remove these players at once, because I believe we are all equal and nobody should ever have to suffer anxiety attacks because they fear a loss. 

Sincerely,

I. B. Zoomer

Just identify as the best chess player in the world and demand a match against Carlsen.  If you dont get it then claim some sorta offense.

Good call.  I just identified as Magnus and played with myself.  Now I feel all relaxed and satisfied. 

That's right! We shouldn't discriminate against players that are not smart enough to land a 1200 blitz rating after 3000 games

He/she/it/them/they get(s) it.  Thank you!

Are you "in"

Yes, I reported several racist people and none of them got banned. It seems that they allow racism and hate.

How do you know the people you reported are racist? Did they tell you? Does it show up the post game analysis?

They messaged me. 

 Multiple people messaged you to tell you they were racist? What did the messages say?

this forum is dead

just why

Because of trolls? isn't that the only reason any forum exists in the first place anyway?

i cant even argue with that. That has to be one of the truest statements regarding chess.com

the main point is the inconsistency in the punishment between cheating with an engine and being a racist. Chess com seems to consider the latter worse.