new puzzle features crashes on mobile

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Smile
4 different attempts this morning to use the new puzzle feature. After almost completing a single puzzle the Chess.com app crashes or is forced to close. Must be a bug right?
Martin_Stahl
Smile wrote:
4 different attempts this morning to use the new puzzle feature. After almost completing a single puzzle the Chess.com app crashes or is forced to close. Must be a bug right?

Try a full app uninstall and reinstall.

Smile
Thanks will try. For what it’s worth I had no issues until I recently noticed to update the chess.com app.
Smile
Just attempted the puzzle & it works now. No need for uninstall re install. Maybe chess.com resolved it, idk
:) thanks Martin_Stahl
ReformationDay

My puzzles constantly freeze in the Android app. It doesn't freeze the entire app, but the puzzles don't give a rating, and the Next button doesn't work. I have to exit/re-enter puzzles to get it going again. Happens on every 3-4 puzzles now, and I mostly do puzzles vs. games (often 3-400/day).

Martin_Stahl
ReformationDay wrote:

My puzzles constantly freeze in the Android app. It doesn't freeze the entire app, but the puzzles don't give a rating, and the Next button doesn't work. I have to exit/re-enter puzzles to get it going again. Happens on every 3-4 puzzles now, and I mostly do puzzles vs. games (often 3-400/day).

I have that happen periodically though it's usually longer between puzzles when it happens. I probably had it happen 4 times in over 200 puzzle yesterday. I believe it's usually due to a connection issue.

ReformationDay
Martin_Stahl wrote:

I believe it's usually due to a connection issue.

I thought so, too, but it happens at the same frequency everywhere I am. Even my office, which has 1GB/s wifi, and home usually has really reliable connection with ~200mbps wifi.